Refund policy

We want you to love what you bring into your home. 💙 If something isn't quite right, we're happy to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be unused, in the same condition you received it, with any original tags and in its original packaging. You'll also need your order number or proof of purchase.

To start a return, contact us at wendy@flairfullyyours.com. If your return is accepted, we'll send you instructions on how and where to send your package.

Please don't send items back without contacting us first. Returns sent without prior approval will not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective or incorrect. Original shipping charges are non-refundable.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If something is damaged, defective or you received the wrong item, contact us within 7 days of delivery at wendy@flairfullyyours.com.

Please include your order number and photos of the item and packaging so we can evaluate the issue and make it right.

Non-Returnable Items

Some items are final sale and cannot be returned, including:

  • Digital products and downloads
  • Gift cards
  • Personalized or custom items
  • Clearance or items marked Final Sale
  • Opened or used home fragrance products

Please contact us if you're unsure whether your item is eligible for return.

Exchanges

The easiest way to exchange an item is to return the original item and, once the return is accepted, place a new order for the item you'd like.

Refunds

We'll let you know once we've received and inspected your return and whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may need additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at wendy@flairfullyyours.com.

Subscription Boxes

Subscription box cancellation, renewal and return policies will be provided separately when Flairfully Yours subscriptions become available.

Questions?

Questions about a return? We're happy to help. Contact us at wendy@flairfullyyours.com.